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Otto's Bicycle Repair & Water Shop

"Family Owned & Operated"

About Us

Otto’s Bicycle Repair & Water Shop began in 2020 with a simple idea: combine the hands-on craftsmanship of bicycle repair with the everyday reliability of quality water systems—all under one family-owned roof. What started as a small hometown shop in Shipshewana has grown into a place where neighbors stop by not just for service, but for conversation, advice, and a friendly face they know they can trust.

From fine-tuning a well-loved bike to installing or servicing a home’s water softener, we pour the same pride and precision into everything we do. Our shop offers new, used, and electric bicycles, accessories, safety gear, and rainwear, along with professional water softener installation and maintenance. But more than products and services, we’re proud to offer genuine care—because we live here, too. This community is our home, and serving our friends and neighbors will always be at the heart of what we do.

As we continue partnering with families and riders across LaGrange, Elkhart, and Kosciusko counties, our goal remains simple: deliver dependable service, honest work, and a premier experience every time you walk through our door. We’d love to welcome you in, show you around, and help you find exactly what you need to enjoy smoother rides and better water at home.

Areas Served

LaGrange County, IN | Elkhart County, IN | Kosciusko County, IN

Our Professional Associations

Certified Magnum Bikes Dealer
NFIB

What We Offer

Our Specialties include:

At Otto’s Bicycle & Water Shop, their specialties reflect the unique mix of craftsmanship and practical expertise they’ve built their reputation on. When it comes to bicycle repair, they treat every bike like it’s their own—diagnosing issues with care, performing precise adjustments, and keeping riders safely on the road. Their skill extends beyond the workshop, too, with professional water system services that include water softener installation, maintenance, and troubleshooting. Whether they’re tuning up a trusted bike or improving a home’s water quality, Otto’s brings the same dedication, reliability, and hands-on knowledge to every job.

Our Services include:

At Otto’s Bicycle & Water Shop, cycling is more than a service—it’s a passion we love sharing with our community. Whether you're looking for your first bike, upgrading your ride, or choosing a fun way to explore the outdoors, we’ve got options for every type of rider.
Bike Sales: We offer a thoughtfully curated selection of quality bicycles suited for casual riders, commuters, and adventure-seekers alike. Our team is always ready to help you find the perfect fit and guide you through features, styles, and accessories to make your ride exactly what you want it to be.
Bike Rentals: Visiting the area or simply want to enjoy a day on two wheels? Choose from our standard bike rentals at just $5 per hour, or enjoy an extra boost with an electric bike for $10 per hour. All rentals are maintained with care to ensure comfort, safety, and a smooth ride from start to finish.
Bicycle Repair: From simple tune-ups to more extensive repairs, our shop provides full-service bicycle maintenance. Whether it’s a flat tire, brake adjustment, or a full overhaul, we treat every bike with the same attention to detail we’d give our own. Just bring it in—we’ll get you rolling again.
Otto’s isn’t just your local bike shop—we’re also your trusted source for clean, soft water. Our water softener services are designed to keep your home running smoothly by reducing mineral buildup, protecting plumbing, and improving water quality.
Water Softener Installation: We provide professional installation of water softening systems tailored to your home’s needs. Our team walks you through the options, handles setup from start to finish, and ensures your system is working efficiently from day one.
Water Softener Service & Maintenance: To keep your system performing at its best, we offer routine service, troubleshooting, and repairs. Whether it’s time for a tune-up or you’re experiencing a drop in water quality, we're here to help ensure your softener runs reliably for years to come.

Our Brands include:

Reid Bikes
Velotric Bikes
Jamis Bicycles
Wolff E-Bike (Repairs Only)
Serfas E-Bikes
Troxus E-Bikes
Magnum E-Bikes

Our Products include:

Bicycle Accessories
Safety Clothing
Rain Gear
New Bikes
Used Bikes
Electric Bikes
Water Softeners

Testimonials

On 7/23/2026 Steve and Diane had this to say:
I had a problem with my Liberty Trike and took it to Otto’s, they fixed the parking brake right then and I now have great brakes. I will go to the. Whenever we need trike work done. Testimonial written by Steve and Diane on this site.

On 7/13/2026 Kimberlee Weber had this to say:
We visited this bike shop because I had a flat tire on my bike. My tire had a staple in it and it needed replaced anyway so we bought a new tire. He not only took care of that but fixed a couple of other things we needed done. He did all of this while we waited. He was very fast and knowledgeable. He also was very affordable. We recommend bringing your bike to him if you need repairs or if you need a new e bike. He had lots to choose from and competitive pricing. He saved our vacation.

On 7/6/2026 Eric Hickman had this to say:
This place is great! They stand behind what they sell. The customer service is wonderful. They are honest and trustworthy Testimonial written by Eric Hickman on this site.

On 6/11/2026 Andrew Jenkins had this to say:
Such a wonderful place to rent e bikes for pumpkinvine trail. Super helpful knowledgeable great recommendations on stops and eats. Such a great experience!

On 5/30/2026 Eric Hickman had this to say:
We purchased our e-bikes here and these guys take care of their bikes. We had an issue and they took care of it right away and made sure we were happy. They are so friendly and thorough. I highly recommend them.

Contact Us

Otto's Bicycle Repair & Water Shop
3650 N State Road 5 Shipshewana, IN 46565
Phone: (260) 768-7223
Email: Ottos@emyprinter.net

Located 1/4 mile off the intersection of IN-5 and 450 N

Where To Find Us

Payment Types Accepted

Personal Checks, Visa, MasterCard, Discover, American Express

Our Hours

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 2:00 PM

Info

Visit the Trail

FAQ

What services does Otto’s Bicycle Repair & Water Shop provide?

We’re a full-service bike shop offering bicycle repair, bike sales, and bike rentals. Additionally, we provide water softener installation services.

What are your rental prices for bicycles and e-bikes?

Bike rentals are priced at $5 per hour. E-bike rentals are priced at $10 per hour.

Are walk-in rentals and repairs allowed, or do I need to book ahead?

While walk-ins are usually welcome, we recommend calling ahead—especially for e-bike rentals or major repair work—to ensure availability and faster service.

How long does a typical bike repair take?

It depends on the issue. Minor adjustments (brakes, gears, tyre-tubes) can often be same-day. More involved repairs or custom work may take a day or more—please call for an estimate.

Can I buy a new bike from the shop? What brands or types do you carry?

Yes — we sell bikes. We carry a selection of new bikes. For specific brands or availability, please call or visit to see current stock.

What areas do you serve?

We proudly serve customers throughout Shipshewana, LaGrange County, Elkhart County, Kosciusko County, and surrounding communities.

Why choose Otto's Bicycle Repair & Water Shop?

As a family-owned local business, we take pride in providing personalized service, quality products, expert bicycle repairs, dependable water treatment solutions, and honest advice to our friends and neighbors in the community.